Legal

Terms of Service

1. Services

FCJ Industries provides management consulting services, including hourly advisory, leadership strategy sessions, management systems packages, and custom consulting engagements.

2. Payment Processing

Payments are processed via Stripe. By purchasing services, you authorize payment for the selected service and any applicable fees.

3. Scheduling and Delivery

Service times and deliverables are confirmed by email. Client response delays may affect scheduling, timing, and completion.

4. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, and access needed for effective service delivery.

5. Billing Standards

Transparent pricing is listed before inquiry whenever possible. Clients receive service confirmations and scope details by email before work begins, and management consulting deliverables are defined before active service starts.

Questions or billing concerns can be sent to info@fcjindustries.com.

6. Cancellations and Refunds

Refund terms are governed by the refund section on this page.

7. Limitation of Liability

Consulting recommendations are provided in good faith. FCJ Industries is not liable for indirect or consequential losses arising from implementation decisions.

8. Contact

Questions may be sent to info@fcjindustries.com.

Privacy Policy

1. Information We Collect

We may collect your name, company name, email, phone number, and project details submitted through contact forms or direct email.

2. How We Use Information

We use information to respond to inquiries, provide consulting services, issue invoices or receipts, and communicate project updates.

3. Payment Data

Payments are processed by Stripe. FCJ Industries does not store full card details on this website.

4. Data Sharing

We do not sell personal information. Data may be shared with service providers strictly for payment, communication, or service operations.

5. Data Retention

We retain business records as needed for service delivery, accounting, and legal requirements.

6. Contact and Requests

For privacy requests, email info@fcjindustries.com.

7. Policy and Compliance

FCJ Industries maintains this combined legal page so clients can review service standards, privacy practices, refund rules, and professional limitations before booking.

Refund Policy

1. Our Service Commitment

FCJ Industries provides professional management consulting services that involve reserved time, planning, and delivered expertise.

2. No-Refund Policy for Completed Services

All completed consulting services are non-refundable. Once advisory time, a strategy session, or a management systems package has been delivered, payment is final.

3. Rescheduling

When possible, sessions may be rescheduled with advance notice. Rescheduling requests are reviewed case by case.

4. Billing Questions

If you believe there is a billing error, contact us within 7 days at info@fcjindustries.com and we will review promptly.

5. Billing and Service Confirmation

Clients receive service confirmations and scope details by email. Advisory time, strategy sessions, and custom engagements are treated as reserved professional time, which is why completed services are non-refundable.

6. Approved Refunds

If FCJ Industries approves a refund in an exceptional case, the refund will be issued to the original payment method. Processing times after issuance may depend on Stripe, the card network, and the customer's bank.

Professional Disclaimer

1. General Information

Content on this website and consulting guidance provided by FCJ Industries are for management planning, operational support, and leadership development purposes.

2. No Guaranteed Outcome

Results depend on each client's decisions, execution capacity, market conditions, and external factors.

3. Not Legal, Tax, or Licensed Financial Advice

FCJ Industries does not provide legal, tax, or licensed financial advice. Clients should consult qualified professionals for those matters.

4. Compliance Notice

Clients are responsible for reviewing their own legal, tax, regulatory, employment, and industry-specific obligations. FCJ Industries provides management consulting support, not formal compliance certification or legal review.

5. Contact

For clarification, email info@fcjindustries.com.

ADA & Accessibility Policy

1. Our Commitment

FCJ Industries is committed to making our website accessible and usable for people of all abilities. We aim to provide an inclusive digital experience for clients, prospective clients, partners, vendors, and visitors.

2. Accessibility Standards

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where reasonably possible. These guidelines support more accessible, understandable, and usable digital content.

3. Website Accessibility Practices

Our website is designed with accessibility in mind, including semantic HTML, clear page structure, readable contrast, keyboard-friendly navigation, visible focus states, descriptive links, responsive layouts, and alternative text for meaningful images.

4. Ongoing Improvements

Accessibility is an ongoing effort. As our website, services, and third-party tools evolve, we may identify areas that need improvement and will continue making reasonable updates to improve usability.

5. Limitations and Alternatives

Some third-party services, payment platforms, linked websites, embedded content, or older materials may not fully meet every accessibility standard. If you need information in an alternative format, we will make reasonable efforts to assist.

6. Feedback and Support

If you experience an accessibility barrier or need help accessing information on this website, please contact us at info@fcjindustries.com.